At Kentek Corporation, we take your privacy seriously. When you do business with us, or when you contact us to get details about our products and services, you may provide us information about yourself, information that is considered personal. We commit to use your personal information only to administer your account and to provide any products and services you have requested from us.
The practices described in this privacy policy may change from time to time, but any changes will be posted and changes will apply only to activities and information on a going forward, not retroactive basis. You are encouraged to review Kentek’s privacy policy periodically to make sure that you understand how any personal information you provide will be used.
Collection of Information
You may provide us with personal information by filling in forms on our web site(s) or by corresponding with us by phone, email, live chat or other means. This includes information you provide when you register for an account, complete a request for quotation, fill a shopping cart and place an order, make an online request for information, fill out survey forms we present to you, or if you report problems with our web site(s). The personal data we collect may include your name, address, email address, phone number, financial and credit card information and other information about yourself that you provide to enable us to perform the services or provide the products that you request.
The information you provide is used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
Cookie/Tracking Technology
Our web site(s) may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. We use cookies to help customize the site for visitors with the goal only of improving your experience when you use the resources on our site(s). Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
In general, you can visit our website(s) without sharing your personal data with us. To some extent, however, data is collected automatically. For example, when you visit one of our websites, your device (that is, your computer, or maybe your cell phone) may transmit your IP address, browser type or access times. This data is referred to as usage data and may be processed for statistical purposes; however, as the individual user, you can remain anonymous.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these organizations/companies for marketing purposes.
Your data may be used for internal market research and to customize the electronic services offered by Kentek. As determined by you, your data may also be used by and passed on to selected partners for the above-mentioned purposes. For example, we may add your information to Kentek’s email service (which may be provided by third party companies such as Constant Contact and MailChimp) for our use only, as you have permitted.
Customers who take advantage of our online course offerings should know that some personal information, including names and email addresses, are collected and stored to facilitate taking such courses, receiving feedback from course quiz results, and issuing any certificates to document completion of a course. Kentek may use third parties to process your information but does not grant service providers any rights to use information passed to them by Kentek.
Any personal information we share outside of Kentek is transmitted in encrypted form. And, of course, you may choose at any time not to receive marketing messages from Kentek.
Analytics
Kentek’s websites use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics also uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our websites, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of our websites. By using our websites, you consent to the processing of data about you by Google in the manner and for the purposes set out above. At any time, you may decline the collection and storage of your data in the future. Pursuant to the discussion about the use of analytical tools with complete IP addresses, please note that our websites use Google Analytics anonymization of IP addresses. This means that IP addresses are processed in abbreviated form to prevent direct identification of a particular person or entity.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from Kentek and its web sites allow you to opt out of further mailings.
Privacy Contact information
You can ask us about your personal data collected by Kentek, make changes to your personal data, or ask us to stop collecting personal information or even to forget you. If you have any questions, concerns, or comments about our privacy policy you may contact the data protection officer at Kentek using the information below:
- By E-Mail: info@kenteklaserstore.com
- By Phone: +1) 603-223-4900
We reserve the right to make changes to this policy.